Once your order has been processed, you will receive the tracking number of your package through email and text message.

If you are in the UAE, it will take around 1-3 days for your order to be delivered which will be done by Aramex Delivery.

For other countries – the delivery time will be specified by the manager when processing your order*. Delivery for worldwide will be done by DHL Express LLC or FedEx International Priority® Express.

To avoid delays in delivery, kindly provide your complete details. Please give us the most accurate location of the delivery site and the correct contact number our delivery partners can call and message for the delivery.

We are offering the following payment online methods:

• Credit/Debit Card (3D and SCA Secured)
• Apple Pay, Google Pay
• PayPal

For international delivery from 25 USD will be charged & for UAE free delivery.

For any additional concerns regarding your shipments, you can reach our customer service representatives through the different channels we have:

Chat with us through our website

WhatsApp us: at +971 56 252 7219

Call us at +971 56 252 7219

Email us at [email protected]

Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within [1-2] business days of the date of your order. Business day mean Sunday to Thursday, except holidays.

Please note we do not ship on [Friday].

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

Sales VAT is on shipping is charged according to the province or territory to which the item is shipped.

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at

+971 56 252 7219

Questions

If you have any questions about the delivery and shipment or your order, please contact us at +971 56 252 7219